You are a PM at Amazon. If the number of sold items has stayed the same, but revenue has decreased over the same period, how would you determine what is happening?

Framework

Read this framework to learn how to structure your answer and guide your thought process.

Problem Diagnostic

A framework to learn how to diagnose a product problem systematically.

Review these answers to increase your performance with this type of question.

High acquisition but low retention, what do you do?

This problem-diagnosing interview question is testing to see if you have an organized and logical approach to solving problems.

Lime signups are increasing, but not usage

Imagine you are Lime's product manager. Signups are increasing, but usage is not. What do you do?