Privacy Policy


LAST UPDATED: September 30, 2021

StellarPeers respects your privacy and is committed to protecting your personal data.

This privacy policy explains what information we collect about you when you visit our Site https://stellarpeers.com (the “Site”) and use our products and services or which we otherwise obtain directly from you, how we use that information, and the instances in which we share your information. Each time you visit or use the Services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Privacy Policy. Any capitalized terms not defined herein shall have the meaning as set forth in the Terms of Service.  This Privacy Policy may change from time to time so please check this policy regularly.

Please note that this Privacy Policy does not apply to your use of third-party sites, services, or applications you may access through the Services. We encourage you to review the privacy policies of those third parties for more information regarding their privacy practices.

This Privacy Policy applies in circumstances where we are acting as a data controller with respect to the Identity Date of Users of our Services; in other words, where we determine the purposes and means of the processing of that Personal Information.

If you have any questions regarding our Privacy Policy remember that you can contact us at any time by writing us an email to support@stellarpeers.com

The data we collect about you

StellarPeers does not make money from ads. So we do not collect data in order to advertise to you. The data we collect at StellarPeers is to make our product work as well as possible.

In order to give you the best possible experience using StellarPeers, we collect information from your interactions with our platform.

We may collect, use and store different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name, username or similar identifier and title.
  • Contact Data includes billing address and email address.
  • Personal Information includes Identity Data, Contact Data and any other information that can identify you.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site.
  • Profile Data includes your username and password, your job title, your profession, your employer, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our Site, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
  • Content Data (or User Content) includes any content which you upload onto the Site such as comments and other text or images that contain personal data.

We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Site feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How your personal data is collected

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Direct interactions. You may give us your Identity and Contact Data by setting up an Account and filling in forms or by corresponding with us by post, phone, email, online or otherwise. This includes personal data you provide when you: apply for and/or use our Services; complete a form on our Site requesting us to contact you; create an Account on our Site; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion or survey; or give us some feedback.
  • Data you upload onto our Site. You may upload Content Data on our Site when you use our services.
  • Automated technologies or interactions. As you interact with our Site, we may automatically collect Technical Data about your equipment and Usage Data about your browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
  • Third parties. We may receive personal data about you from various third parties such as, analytics providers (like Google Analytics) and authentication services (like Google and LinkedIn). We will never publish through your third-party account without your permission.
  • Payment data. We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

How your personal data is used

We will only use your personal data as provided by you so that we may provide you with the Services and/or when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to register you as a new user.
  • To provide and improve the Services.
  • To provide and deliver the Services you request, process transactions, and send you related information.
  • Verify your identity and, if applicable, authorization for you to use the Services ;
  • Process payments for products or services you order.
  • Facilitate use of the Services.
  • Manage your Account and your preferences.
  • To prevent or address service, security, technical issues or at your request in connection with customer support matters.
  • Respond to your comments, questions, and requests.
  • Send you technical notices and other administrative messages.
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by us or others, and provide news and information we think will be of interest to you.
  • Enforce our Terms.
  • Where we need to manage our relationship with you which will include: Notifying you about changes to our terms or privacy policy, Asking you to leave a review or take a survey, Dealing with your enquiries and complaints.
  • Where we need to enable you to partake in a prize draw, competition or complete a survey.
  • Where we need to provide, test, improve, promote and personalize StellarPeers.
  • Where we fight spam and other forms of abuse.
  • Where we need to use data analytics to improve our Site, products and services, marketing, customer relationships and experiences.
  • Where we generate aggregate, non-identifying information about how people use StellarPeers.
  • Where we need to comply with a legal or regulatory obligation.
  • Carry out any other purpose for which the information was collected.

Generally we do not rely on consent as a legal basis for processing your personal data other than where you ask us to use your personal data to obtain a third party personalised icon which will appear on the Site when you log in with us or in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Sharing of Information

We may share or transfer information about you as follows or as otherwise described in this Privacy Policy:

  • With other Users at your request in connection with providing the Services;
  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.  These parties only have access to such information as necessary to perform their functions and may not use it for any purpose other than to provide services to us;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property, and safety of you, us, or others;
  • In connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company;
  • With your consent or at your direction, including if we notify you through the Services that certain information you provide will be shared in a particular manner and you provide this information.

We may also use or share aggregated or de-identified information, which cannot reasonably be used to identify you.  

Third-party embeds

Some of the content that you see displayed on StellarPeers is not hosted by StellarPeers. These “embeds” are hosted by a third-party and embedded in StellarPeers. For example: YouTube or Vimeo videos, Imgur or Giphy gifs, SoundCloud audio files, Twitter tweets, GitHub code, or Scribd documents that appear within a StellarPeers post. These files send data to the hosted site just as if you were visiting that site directly (for example, when you load a StellarPeers post page with a YouTube video embedded in it, YouTube receives data about your activity). StellarPeers does not control what data third parties collect in cases like this, or what they will do with it. So, third-party embeds on StellarPeers are not covered by this privacy policy. They are covered by the privacy policy of the third-party service.

Cookies

Our Site uses cookies and similar technologies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and allows us to improve our Site.

The types of cookies we use on our Site are:

  • Strictly Necessary Cookies. We use Strictly Necessary Cookies to operate our Site. These cookies are essential to enable you to move around the Site, use its features and to log into secure areas of the Site.
  • Functionality Cookies. We use Functionality Cookies to recognize you when you return to our Site. This enables us to personalize our content for you, greet you by name and remember your preferences and various settings on our Site.
  • Analytical/Performance Cookies. These cookies collect information about how many people are using our Site and how they are moving around it when they are using it. For example, the pages visited most often, how people are moving from one link to another, and if they get error messages from certain pages. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

Please note that third parties (including, for example, newsletter mailing systems and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be Analytical/Performance Cookies.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For further information about how to do so, please refer to your browser “help” tool, or see www.allaboutcookies.org. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.  You may also be able to opt out of mobile advertising identifiers and other non-cookie technologies. Note that, even if you opt out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based on the information collected from you. At this time, we do not respond to web browser “do not track” signals. If you would like to learn more about your ability to limit the information automatically shared with us and with third-party advertisers, visit http://www.networkadvertising.org/managing/opt_out.asp.

Disclosures of your personal data

StellarPeers will not transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We will not sell information about you.

We may have to share your personal data with third parties in some circumstances, including:

Third parties if we are required to do so by law, or if we believe that such action is necessary to: (a) fulfill a government, or regulatory authority request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Site or customers.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data storage

StellarPeers uses third-party vendors and hosting partners, such as Cloudways, for hardware, software, networking, storage, and related technology we need to run StellarPeers. We maintain two types of logs: server logs and event logs. By using StellarPeers, you authorize StellarPeers to transfer, store, and use your information in the United States and any other country where we operate.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

You can delete your account at any time, which will remove any identifiable data associated with you from storage. You can also ask us to delete your data: see “Your legal rights” below for further information.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Security

We work hard to protect your information and take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information and data from loss, unauthorized access, alteration, misuse or disclosure.  No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. StellarPeers does not seek to collect sensitive Personal Information (also known as special categories of data as defined in Article 9 of the GDPR). If we do so we will always collect the data in accordance with applicable data privacy requirements. If you choose to provide us with unsolicited sensitive Personal Information, you will be asked to consent to our processing of such data on a case-by-case basis by using a specific express consent form.

Children under the age of 18

The Services are intended for users who are eighteen (18) years of age and older.  If you are under the age of 18, you are not permitted to submit any Personal Information to us.  In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible.  If you believe we might have any information from or about a child under 18, please contact us at_support@stellarpeers.com.

Information, Notices, And Rights Applicable To California Residents Only

California law provides California residents (as defined in Section 17014 of title 18 of the California Code of Regulations) (“Consumer”) with specific rights regarding information that identifies, relates to, describes, references, or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (some of which may also constitute Personally Identifiable Information). The California Consumer Privacy Act of 2018 (“CCPA”) refers to such information as “personal information”. This section describes the rights that California Consumers have and explains how to exercise those rights, subject in all cases to any limitations set forth in the CCPA.

a. Right to Know About Personal Information Collected, Disclosed, or Sold

As a California Consumer, you have the right to request that we disclose certain information to you about our collection, use, disclosure, or sale of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, and subject to certain limitations that we describe below, we will disclose such information. You have the right to request any or all of the following:

  • The categories of Personal Information we collected about you.
  • The categories of sources from which the Personal Information is collected.
  • Our business or commercial purpose for collecting or selling that Personal Information.
  • The categories of third parties with whom we share that Personal Information
  • The specific pieces of Personal Information we collected about you (also called a data portability request).
  • The categories of Personal Information about you that we have sold or disclosed for a business purpose.

b. Deletion Request Rights

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. However, we may retain Personal Information that has been de-identified or aggregated. Furthermore, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) in order to perform certain actions set forth under CCPA, such as detecting security incidents and protecting against fraudulent or illegal activity.

c. Exercising Access and Deletion Rights

To exercise the access and deletion rights described above, please submit a request to us by emailing us at support@stellarpeers.com.  Only you, or a person or business entity registered with the California Secretary of State that you authorize to act on your behalf (an “authorized agent”), may make the requests set forth above. The request should include your contact information and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. In addition, you should provide sufficient information that allows us to reasonably verify that you are the person about whom we collected the Personal Information or an authorized representative of that person. 

d. Response Timing and Format

We will respond to consumer requests in a reasonably timely manner. If we require extra time to respond, we will inform you of the reason and extension period in writing. In order to protect the security of your personal information, we will not honor a request if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. The method used to verify your identity will depend on the type, sensitivity, and value of the information, including the risk of harm to you posed by any authorized access or deletion. Generally speaking, verification will be performed by matching the identifying information provided by you to the Personal Information that we already have. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request (and will not be made more than twice in a 12-month period). If we cannot comply with a request, or cannot fully comply with a request, the response we provide will also explain the reasons we cannot comply.

f. Personal Information Sales and Opt-Out

We do not sell your Personal Information.

Transfer of Personal Information; International Visitors

The Services are provided for access and use by persons located in the United States.  If you use the Platform from outside of the United States, you do so at your own risk.  You are solely responsible for ensuring compliance with the laws of your specific jurisdiction, including the specific laws of your jurisdiction regarding the import, export, or re-export of the Services.  If you are outside the United States, you acknowledge that by providing your Personal Information, you are: (a) permitting the transfer of your Personal Information to the United States which may not have the same data protection laws as the country in which you reside; and (b) permitting the use of your Personal Information in accordance with this Privacy Policy.

For all non-US customers

By using our services or providing your Personal Information to us, you expressly consent to the processing of your Personal Information by us or on our behalf. Of course, you still have the right to ask us not to process your data in certain ways, and if you do so, we will respect your wishes.

Sometimes we’ll need to transfer your Personal Information between countries to enable us to supply the Services you’ve requested. In the ordinary course of business, we may transfer your Personal Information from your country of residence to ourselves and to third parties located in and outside the United States.

By dealing with us, you are giving your consent to this overseas use, transfer and disclosure of your Personal Information outside your country of residence for our ordinary business purposes.

This may occur because our information technology storage facilities and servers are located outside your country of residence, and could include storage of your Personal Information on servers in the United States or in other countries.

We’ll ensure that reasonable steps are taken to prevent third parties outside your country of residence using your Personal Information in any way that’s not set out in this Privacy Notice. We’ll also make sure we adequately protect the confidentiality and privacy of your Personal Information.

Your legal rights

Subject to local law, you may also have certain rights regarding information that we have collected and that is related to you. If you are located in the European Union with rights under the General Data Protection Regulation (“GDPR”), you have the right to withdraw previously provided consent for our processing of your “personal data” as such term is defined under the GDPR, by contacting us at support@stellarpeers.com.  Under certain circumstances, you have the following rights under data protection laws in relation to your personal data: 

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Legal Bases for Processing: We rely on the following legal basis to process your personal data: (i) it may be necessary for us to use and disclose your personal data for the performance and fulfillment of the contract between us and to provide you with our services; (ii) if you specifically consent to certain uses of your personal data, we may use your personal data in a manner consistent with that consent; and (iii) we will also process, transfer, disclose and preserve personal data when we have a good faith belief that doing so is necessary.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).  We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Privacy Policy Changes

StellarPeers reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information in a way that is materially different than the uses described in this Privacy Policy without giving you an opportunity to opt out of such differing uses. Your continued use of the Services after this Privacy Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Privacy Policy, as amended. We encourage you to review this Privacy Policy regularly.

Severability

If any term or condition of this Privacy Policy is deemed invalid or unenforceable by a court of law with binding authority, then the remaining terms and conditions shall not be affected, and the court shall reform the invalidated or unenforceable term or condition to the maximum extent permitted under the law and consistent with the intent of this Privacy Policy.

How to Contact Us

If you have any questions about this Privacy Policy, or our information practices, please contact us by email at support@stellarpeers.com.